RETURN & REFUND POLICY

Returns
We will gladly accept any unused, sealed merchandise that are in the same condition that you received it within 2 Days of purchase for a refund or exchange.

Serve as an importer to bring the original products at your doorstep, since we are not manufacturers we don't take any responsible for the ingredients of products.

We stock artificial jewelry as well from sheen, we do not guarantee for artificial jewelry if it changes color, if it gets dull because normally artificial jewelry gets effected with moisture, sweat or perfume.

We don't provide exchange or refund on false obligations that product is not original, we deal only with original products.

We Do not provide exchange or return on any product which does not come with seal by manufacturer, Only the sealed products can be exchange or returned if they are in the same condition (SEALED)

Eligibility for Returns
To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when the customer received it. Certain products, such as personalized or perishable items, may not be eligible for returns.
• Used Product or Sealed-broken product
• Gift cards
• Electronics
• Health and Personal care items.
• Such as special orders or personalized items
• Shipping Fees, Banks Charges or any other third-party fees are non-refundable.

How to Initiate a Return
Customers must contact our contact +92-328-9788900 to initiate the return process. If your return is accepted, we’ll send you a instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Return Shipping
Customers are responsible for covering the shipping costs for returning the product unless the return is due to a company error or a defective item. In such cases, the company will provide a prepaid shipping label.

Inspection and Processing
Once the returned product is received, it will be inspected to ensure it meets the return eligibility criteria. If the product is approved for return, a refund will be processed. Amount will be transferred from same mode by which payment was mode (Bank Transfer /Jazz Cash)

Refunds
Refunds will be issued to the original payment method used during the purchase. Once your return is received, we may take 1 to 2 working days for inspection and Initiation of refund. If the product is approved for return, a refund will be processed. Amount will be transferred from same mode by which payment was mode (Bank Transfer /Jazz Cash).

Exchanges
If the product is eligible for exchange, the customer may choose to exchange it for a different product of equal or lesser value.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Contact Information
For further queries about exchanges and returns, please contact us 0328-9788900.

A satisfied customer is the best business strategy of all.